Email Sending Logic – Nimblr

Simulations

Simulations are automatically sent to active users at random times. The frequencies provided below represent average values applied to the majority of users, but they may vary slightly based on the user's prior actions and participation in courses, aiming to test and optimize the outcomes of the training program. Read more details on simulation frequency here.

Organizations on trial

7 simulations / month

Standard organizations

2 simulations / month

*Other settings can apply to organizations and groups with specific adaptations.

Sending rules

Simulations are sent at a random day and time for each user to avoid parallel simulations to users in the same organization.
if courses are active: Simulations will start to be sent 48 hours after the first course (introduction course) was sent. (note randomization rule below)

if courses are inactive: Simulations will start to be sent immediately. (note randomization rule below)

If a user is activated in the middle of a month the amount of simulations will be calculated depending on the remaining amount of days in the current month.

Sending limitations

Start time for simulations: 04:00
Stop time for simulations: 21:00
Simulations are not sent on weekends

*These are standard values that can change from time to time

Requirements for sending

Organization is set to “allow sending” (this setting is only available for partners/resellers)
Group has simulation status active
User have the status “Active”

Course invitations

Course invitations and reminders are automatically sent to active users. The frequencies provided below represent average values applied to the majority of users, but they may vary slightly based on the user's prior actions and participation in courses, aiming to optimize the outcomes of the training program. Read more about the course frequency here.