Licensing & Invoicing Overview
This article explains how licensing and invoicing work, including synced users and best practices to help avoid unexpected charges
Nimblr bills based on the total number of licensed users defined in your contract. A license is any user (identified by email address or phone number) who has been imported into or created in your Nimblr portal.
⚠️ If the number of users exceeds your contracted license count, the additional users are invoiced for each month they exist in the Nimblr portal.
How additional licenses are invoiced
Example:
- 100 contracted licenses
- 115 licenses in use
- 15 additional licenses invoiced for that month
|
Month |
Contracted Licenses |
Licenses in Use |
Additional Licenses |
Invoice Impact |
|---|---|---|---|---|
|
January |
100 |
110 |
10 |
Invoiced for 10 additional licenses |
|
February |
100 |
115 |
15 |
Invoiced for 15 additional licenses |
|
March |
100 |
100 |
0 |
No additional licenses invoiced |
Synced Users & Directory Management
All users brought in through integrations are automatically counted as licenses, including users from:
- Microsoft Entra ID
- Google Workspace
When directory sync is enabled:
- Your Nimblr portal mirrors your directory.
- Users who are members of synced groups will automatically appear in the Nimblr portal.
Best practices
Manage users directly in your directory (Microsoft Entra ID or Google Workspace) rather than in the Nimblr portal. This helps ensure accurate invoicing and reduces the risk of unexpected charges.
- Keep synced groups clean and up to date
- Remove inactive users from your directory instead of only in the Nimblr portal
- Only assign licenses to users who need to participate in the Nimblr security awareness program.
Questions?
Contact our Customer Success team if you have questions about:
- Adding or removing licenses
- How changes affect your invoice
- Your contracted license volume
You can also review your current license usage at any time in the Users section of your Nimblr portal.