Licensing & Invoicing Overview

We invoice based on the total number of users defined in your contract. A license is any imported or created user (email address or phone number) in your Nimblr portal.

⚠️ If the number of users exceeds your contracted license count, the additional users are invoiced for each month they exist in the Nimblr portal.

How additional licenses are invoiced

Example:

100 contracted licenses
115 licenses in use
15 additional licenses invoiced for that month

Month	Contracted Licenses	Licenses in Use	Additional Licenses	Invoice Impact
January	100	110	10	Invoiced for 10 additional licenses
February	100	115	15	Invoiced for 15 additional licenses
March	100	100	0	No additional licenses invoiced

Synced Users & Directory Management

All users brought in through integrations are automatically counted as licenses, including users from:

Microsoft Entra ID
Google Workspace

When directory sync is enabled:

Your Nimblr portal mirrors your directory.
Users who are members of synced groups will automatically appear in the Nimblr portal.

Best practices

Manage users directly in your directory (Microsoft Entra ID or Google Workspace) rather than in the Nimblr portal. This helps ensure accurate invoicing and reduces the risk of unexpected charges.

Keep synced groups clean and up to date
Remove inactive users from your directory instead of only in the Nimblr portal
Only assign licenses to users who should participate in the Nimblr program

Questions?

If you’re unsure about:

Adding or removing licenses
How changes affect your invoice
Your contracted license volume

Contact:
customersuccess@nimblrsecurity.com

Licensing & Invoicing Overview

This article explains how licensing and invoicing work, including synced users and best practices to help avoid unexpected charges

How additional licenses are invoiced

Synced Users & Directory Management

Questions?