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Manually Import Users

This article describes different options on how to manually add, import or synchronize user data.

Adding Users to the Nimblr Security Portal

This article explains how to add users to the Nimblr Security Portal, including supported CSV file formats, required and optional fields, and import methods.

You can add users to the Nimblr Security portal in several ways:


To manually add user/s one at a time, go to Users > Add Users > Add New User.

When adding users via CSV or SFTP, the Nimblr Security Portal supports three import methods:

  1. Manually importing a file in the Users section of the Nimblr admin portal.

  2. Pasting the file content as text directly into the Users section of the Nimblr admin portal.

  3. Automatically downloading the file from an SFTP server, enabling automated synchronization.

CSV File Format Requirements:

  • The file must be UTF-8 encoded, either with or without BOM (Byte Order Mark).

  • The first row of the file must contain column headers that describe the data fields.

  • The column order is flexible, meaning columns can be in any sequence.

  • Data values must match the column headers they belong to.

  • Supported delimiters: comma (,), tab (⇥), or semicolon (;).

  • The file must not contain empty rows or leading/trailing spaces in values.

Column Descriptions:

Column Name Required Description
email ✅ Yes The user's email address (must be unique for each user).
first_name ❌ No The user's first name.
last_name ❌ No The user's last name.
phone ❌ No The user's mobile phone number. Optional, but recommended for SMS-based notifications and multi-factor authentication features.
group ❌ No The user group the individual belongs to (used for reporting, organizational, and localization purposes).
external_job_title ❌ No The user's job title
external_department ❌ No The department the user belongs to, as defined in an external system.
external_location ❌ No The user's work location (e.g., office location or city).
external_country ❌ No The user's country of work or residence.
external_company ❌ No The company name, useful if managing users across multiple organizations.
 manager_email ❌ No The email address of the user's manager (used for automated reporting and organizational hierarchy).
 external_id ❌ No A unique identifier for the user from an external directory service or system.


CSV File User Import Example:

Below is an example of a correctly formatted user import file using a comma as a separator:

email,first_name,last_name,phone,group,external_job_title,external_department,external_location,external_country,external_company,manager_email,external_id
jane.doe@example.com,Jane,Doe,1234567890,IT,Security Analyst,IT Security,New York,USA,ExampleCorp,mary.rose@example.com,124456

john.smith@example.com,John,Smith,9876543210,HR,HR Manager,Human Resources,London,UK,ExampleCorp,mary.rose@example.com,48300

Encoding and Compatibility:

  • The file must be encoded in UTF-8, which ensures compatibility with special characters and various languages.

  • UTF-8 BOM is allowed but not required.

  • Ensure the file does not contain hidden special characters, such as extra spaces or non-printable characters, which might cause issues.

Additional Notes:

  • Header row is required: The first row must contain column headers.

  • Column order does not matter: Columns can be arranged in any order, as long as the headers match the data.

  • Only "email" is mandatory. Other fields can be omitted if not needed, but first_name and last_name are strongly recommended for better user identification.

  • Delimiter consistency: The file must use the same delimiter throughout (comma, tab, or semicolon).

  • No extra spaces: Avoid leading or trailing spaces in values.  

 

  Have questions, feedback, or a specific request? Contact our support team:                                                    support@nimblrsecurity.com
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